Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
Estimated delivery times:
- United Status: 2–7 business days
- Southern Africa: 5–15 business days
- International: 10–30 business days
Delivery times may vary depending on customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on the customer's location and the selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (when available).
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: amonjanuario@gmail.com